Salesforce, Inc. · CRM · FY2025 Q4 · Calendar Q1 2025

Salesforce pairs AI adoption with maintained guidance and margin expansion

The supplied analysis supports a constructive but qualified view: Agentforce, Data Cloud and partner expansion may support growth, while modest guidance, early consumption pricing and adoption risks require continued evidence.

Reported After market closeNYSETechnology $191.58B market cap
80quality score

Earnings scorecard

Reported versus consensus
Reported EPS — Consensus $2.60
EPS surprise — Reported versus consensus
Reported revenue — Consensus $10.04B
Revenue surprise — Reported versus consensus

Market reaction

event-close to next-session close
Stock move -4.0% Event window
SPY move -1.6% Same window
Abnormal move -2.4% Stock minus SPY
Volume 2.5× Versus trailing sessions
Subsequent drift -5.8% Up to 20 sessions
CRMSPY benchmark

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Transcript intelligence

What changed

Salesforce’s current analysis shifts the focus from initial Agentforce traction toward scaling consumption-based pricing, Data Cloud usage and Tableau Next. Guidance was maintained, with margin expansion and a refreshed operating structure emphasized.

Guidance delta

Management maintained guidance while outlining FY26 revenue growth of 7–8% and a 34% non-GAAP operating-margin target.

Key takeaways

  • Management described record fiscal 2025 revenue, cash flow and RPO, with Agentforce and Data Cloud as key growth engines.
  • Agentforce handled 380,000 service requests autonomously with an 84% resolution rate, according to the supplied analysis.
  • The company is moving toward consumption-based pricing and broader AI integration, increasing execution and adoption questions.
  • The market reaction was negative after the event, while the supplied analysis still characterized management tone as confident.

Management priorities

  • Scale Agentforce and introduce universal-credits pricing.
  • Accelerate Data Cloud consumption and AI integration.
  • Roll out Tableau Next with Data Cloud and Agentforce.
  • Expand partnerships and use the new COFO structure to support efficiency.

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Earnings History

Estimate Beat Miss Match
CRM EPS earnings history estimate and actual scatter chart 9 reported fiscal quarters and 2 future estimate-only quarters. Q3 '24 estimate $2.06 Q3 '24 actual $2.11, beat Q4 '24 estimate $2.27 Q4 '24 actual $2.29, beat Q1 '25 estimate $2.37 Q1 '25 actual $2.44, beat Q2 '25 estimate $2.35 Q2 '25 actual $2.56, beat Q2 '26 estimate $2.78 Q2 '26 actual $2.91, beat Q3 '26 estimate $2.86 Q3 '26 actual $3.25, beat Q4 '26 estimate $3.05 Q4 '26 actual $3.81, beat Q1 '27 estimate $3.13 Q1 '27 actual $3.88, beat Q2 '27 estimate $3.27 Q2 '27 actual $5.90, beat Q3 '27 estimate $3.45 Q4 '27 estimate $3.56
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Analyst Consensus ?

ConsensusBuy96 ratings
Bullish7477.1%
Neutral2020.8%
Bearish22.1%

1 unmapped firm rating excluded from the percentages.

Analyst 52W Price Targets

$233.92Current
$119Low
$270.74Average
$675High

Latest persisted target per named analyst; persisted current price from FN2's market snapshot as of Oct 13, 2026. Not an FN2 forecast.

Firm-level rating actions

FMP grade actions identify the grading firm, not a named analyst.

FirmRatingPrior ratingActionDate
B of A Securities Buy UnderperformUpgradeOct 12, 2026
Wells Fargo Equal Weight Equal WeightMaintainSep 18, 2026
Stephens & Co. Equal Weight Equal WeightMaintainSep 18, 2026
Citizens Market Outperform Market OutperformMaintainSep 18, 2026
Stifel Buy BuyMaintainSep 17, 2026
Show 92 more rating actions

Named analyst price targets

Upside is calculated against the persisted current price $233.92. FMP does not supply a rating on these named-analyst rows.

FirmAnalyst52W targetPrice when postedUpsideDate
D.A. DavidsonGil Luria$225$250.54 -3.8%Sep 17, 2026
Stifel NicolausParker Lane$275$248.02 +17.6%Sep 11, 2026
UBSKarl Keirstead$240$248.11 +2.6%Sep 11, 2026
Morgan StanleyAnalyst unavailable$315$258.11 +34.7%Sep 2, 2026
MonnessBrian White$266$249.5 +13.7%Aug 27, 2026
See 165 more

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Company context

Snapshot as of publication

Salesforce, Inc. is a leading provider of customer relationship management (CRM) solutions, dedicated to connecting businesses and their clientele on a global scale. At its core, the Customer 360 platform empowers organizations to create seamless, integrated experiences for their customers. The company's extensive suite of services encompasses a wide array of functionalities: Sales: Tools designed to manage sales pipelines, track leads, forecast opportunities, extract data-driven insights through analytics, and streamline the creation of quotes, contracts, and invoices. Service: Capabilities enabling companies to deliver highly personalized, trustworthy, and scalable customer support. Platform: A versatile development environment, featuring intuitive drag-and-drop tools, that allows businesses of diverse sizes, locations, and industries to build tailored applications, thereby strengthening customer relationships. Learning: An online educational platform providing accessible training to acquire sought-after Salesforce skills.…

Historical context

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Sources

  1. Earnings call transcript and parsed analysis · 2026-05-11T10:29:34.698584+00:00
  2. FN2 earnings calendar · 2025-02-12T00:00:51.428704+00:00
  3. Polygon adjusted daily market bars · 2026-10-13T01:40:42.310267+00:00
  4. Financial Modeling Prep analyst price-target consensus and quote snapshot · 2026-10-13T01:40:42.307461+00:00

Methodology

Reported and consensus figures come from FN2's earnings event records. Market reaction and volume are calculated from daily adjusted bars around the event; abnormal move subtracts the SPY move over the same window.

Analyst target low, average, and high values are derived at request time from each named analyst's latest persisted FMP target. The current-price marker comes from FN2's persisted market snapshot. They are sell-side estimates, not an FN2 valuation or recommendation.

Transcript intelligence is a structured synthesis of the current and prior earnings-call analyses. Missing values stay missing and are never estimated.

By FN2 Research · Updated · As of 2026-10-13. For educational purposes only; not investment advice.