Best Buy Co., Inc. · BBY · FY2024 Q4 · Calendar Q1 2024

Best Buy leans on memberships and services as sales outlook stays soft

Best Buy's earnings support a mixed view: membership, services, health, and advertising provide resilience, but the maintained flat-to-down sales outlook shows that demand recovery is not yet established.

Reported Before market openNYSEConsumer Cyclical $20.95B market cap
100quality score

Earnings scorecard

Reported versus consensus
Reported EPS $2.72 Consensus $2.52
EPS surprise +7.9% Reported versus consensus
Reported revenue $14.65B Consensus $14.56B
Revenue surprise +0.6% Reported versus consensus

Market reaction

prior-close to event-session close
Stock move +1.5% Event window
SPY move +0.4% Same window
Abnormal move +1.1% Stock minus SPY
Volume 3.3× Versus trailing sessions
Subsequent drift +1.4% Up to 20 sessions
BBYSPY benchmark

Ask FN2 about BBY FY2024 Q4

Transcript, numbers and history already loaded

Free account. Your question opens in FN2 with this report's transcript and numbers attached.

Transcript intelligence

What changed

The current analysis shifts emphasis toward a 7 million paid-membership base, broader service and health opportunities, AI personalization, store refreshes, and a Canada Express rollout; the sales outlook remains cautious.

Guidance delta

Maintained: FY25 sales outlook was flat to down 3%, with capital expenditures near the prior-year level.

Key takeaways

  • Profitability exceeded expectations despite a comparable-sales decline, supported by membership fees and services.
  • Paid membership reached 7 million, and management highlighted Best Buy Health, advertising, and store refreshes as growth avenues.
  • The FY25 outlook remains flat to down 3% for sales, while AI personalization and customer-experience initiatives remain priorities.

Management priorities

  • Refresh the store fleet and improve merchandising and customer experience.
  • Expand AI-driven personalization and operational applications.
  • Scale Best Buy Health, advertising, and the Best Buy Express rollout in Canada.

Follow BBY with an agent that reads every filing, transcript, and price print. Free to start.

Try FN2 free

Earnings History

Estimate Beat Miss Match
BBY REVENUE earnings history estimate and actual scatter chart 9 reported fiscal quarters and 2 future estimate-only quarters. Q4 '24 estimate $15B Q4 '24 actual $15B, beat Q1 '25 estimate $9B Q1 '25 actual $9B, miss Q2 '25 estimate $9B Q2 '25 actual $9B, beat Q2 '26 estimate $9B Q2 '26 actual $9B, beat Q3 '26 estimate $10B Q3 '26 actual $10B, beat Q4 '26 estimate $14B Q4 '26 actual $14B, miss Q1 '27 estimate $9B Q1 '27 actual $9B, beat Q2 '27 estimate $10B Q2 '27 actual $10B, beat Q3 '27 estimate $10B Q4 '27 estimate $14B
Show 1 more >

Analyst Consensus ?

ConsensusHold40 ratings
Bullish1127.5%
Neutral2357.5%
Bearish615.0%

1 unmapped firm rating excluded from the percentages.

Analyst 52W Price Targets

$99.87Current
$60Low
$91.31Average
$147High

Latest persisted target per named analyst; persisted current price from FN2's market snapshot as of Oct 25, 2026. Not an FN2 forecast.

Firm-level rating actions

FMP grade actions identify the grading firm, not a named analyst.

FirmRatingPrior ratingActionDate
Evercore ISI Group In Line In LineMaintainOct 20, 2026
DA Davidson Neutral BuyDowngradeSep 8, 2026
UBS Neutral NeutralMaintainAug 28, 2026
Morgan Stanley Equal Weight Equal WeightMaintainAug 28, 2026
Guggenheim Buy BuyMaintainAug 28, 2026
Show 36 more rating actions

Named analyst price targets

Upside is calculated against the persisted current price $99.87. FMP does not supply a rating on these named-analyst rows.

FirmAnalyst52W targetPrice when postedUpsideDate
Evercore ISIAnalyst unavailable$95$91.13 -4.9%Oct 20, 2026
D.A. DavidsonAnalyst unavailable$95$82.77 -4.9%Aug 28, 2026
Morgan StanleySimeon Gutman$90$83.56 -9.9%Aug 28, 2026
UBSAnalyst unavailable$90$83.56 -9.9%Aug 28, 2026
GuggenheimAnalyst unavailable$95$83.56 -4.9%Aug 28, 2026
See 88 more

Track every rating change on BBY the moment it posts. Free to start.

Start free

Company context

Snapshot as of publication

Best Buy Co., Inc. operates as a prominent technology retailer across the United States and Canada. Its business structure is segmented into Domestic and International operations. The company's extensive product selection includes a wide array of computing devices such as desktops, notebooks, and associated peripherals, alongside mobile phones (which generate commissions from network carriers), networking equipment, and tablets (including e-readers). Customers can also find smartwatches and various consumer electronics, encompassing digital imaging devices, health and fitness gadgets, home theater systems, portable audio solutions (like headphones and speakers), and smart home products. Beyond electronics, Best Buy also supplies household appliances such as dishwashers, laundry machines, ovens, refrigerators, blenders, coffee makers, and vacuum cleaners.…

Historical context

All BBY earnings

Consumer Cyclical peers this season

Latest reports in the same sector

Latest beats and misses

Who reports next

Get the BBY recap when the next report posts

One email per quarter with the scorecard, the market reaction and what changed on the call. No account needed.

Sources

  1. Earnings call transcript and parsed analysis · 2026-05-11T10:29:34.698584+00:00
  2. FN2 earnings calendar · 2024-11-11T06:39:45.180704+00:00
  3. Polygon adjusted daily market bars · 2026-10-25T07:00:43.038189+00:00
  4. Financial Modeling Prep analyst price-target consensus and quote snapshot · 2026-10-25T07:00:43.035364+00:00

Methodology

Reported and consensus figures come from FN2's earnings event records. Market reaction and volume are calculated from daily adjusted bars around the event; abnormal move subtracts the SPY move over the same window.

Analyst target low, average, and high values are derived at request time from each named analyst's latest persisted FMP target. The current-price marker comes from FN2's persisted market snapshot. They are sell-side estimates, not an FN2 valuation or recommendation.

Transcript intelligence is a structured synthesis of the current and prior earnings-call analyses. Missing values stay missing and are never estimated.

By FN2 Research · Updated · As of 2026-10-25. For educational purposes only; not investment advice.