ServiceNow, Inc. · NOW · Next earnings

ServiceNow, Inc. reports Wednesday, Oct 28, 2026

NOW reports before market open with consensus EPS at $1.03 and revenue at $4.10B. Last quarter: ServiceNow Q2 2026: AI ACV Crosses $1B as Cybersecurity Hits $1B Run Rate

Reports Before market open38 days awayDate estimated Technology

What the street expects

Consensus for the coming report
Consensus EPS $1.03 Calendar consensus
Consensus revenue $4.10B Calendar consensus
Report date Oct 28, 2026 Wednesday, date estimated
Session Before market open 38 days away

Where NOW left off: FY2026 Q2

Full report

ServiceNow Q2 2026: AI ACV Crosses $1B as Cybersecurity Hits $1B Run Rate

EPS surprise +4.7% Reported $0.90 vs $0.86
Revenue surprise +1.5% Reported $3.99B vs $3.93B
Stock move -3.7% Event window
Subsequent drift +20.3% Up to 20 sessions

Management raised full-year 2026 subscription revenue guidance modestly, building on the Q1 raise of $205 million that brought the range to $15.735-$15.775 billion. AI ACV is tracking toward the $1.5 billion year-end target. Guidance sentiment is raised, consistent with the prior quarter's upward revision.

What to watch on the call

Carried forward from the last transcript

Risks management flagged

  • Margin pressure from higher AI consumption mix and token pricing dynamics.
  • Integration risk from recent acquisitions (Armis, Vesa, Moveworks) and scaling of new AI-native SKUs.
  • Competitive pricing pressure from outcome-based models and token-based competitors.
  • Seasonality of federal/on-prem revenue and macro-economic uncertainty.

Questions analysts left open

  • Pricing structure -- token-based vs outcome-based -- and its impact on margins.
  • Seasonality and timing of federal/on-prem revenue pull-forward.
  • Sustainability of AI consumption growth and margin implications.
  • Headcount expansion and sales force scalability post-acquisitions.

Ask FN2 about NOW next report

Transcript, numbers and history already loaded
What should I watch for in NOW's next earnings report?How did NOW guide last quarter, and is consensus above or below that?Give me the bull and bear case going into NOW earnings.

Free account. Your question opens in FN2 with this report's transcript and numbers attached.

Get the NOW recap when the next report posts

One email per quarter with the scorecard, the market reaction and what changed on the call. No account needed.

Recent NOW quarters

All NOW earnings
-3.7%FY2026 Q2

Sources

  1. FN2 corporate events calendar, resolved from the earnings calendar feed
  2. FN2 earnings calendar analyst consensus
  3. Earnings call transcript analysis, FY2026 Q2

Methodology

The report date comes from FN2's resolved corporate-events calendar and is marked estimated until the company confirms it. Consensus figures are the calendar's latest analyst estimates for the fiscal period and are not an FN2 forecast.

Risks and open questions are carried forward verbatim from FN2's structured analysis of the previous earnings call. Missing values stay missing and are never estimated.

By FN2 Research · Updated . For educational purposes only; not investment advice.