DocuSign, Inc. · DOCU · FY2025 Q3 · Calendar Q4 2024
DocuSign: IAM traction supports growth as margins remain in focus
The supplied analysis supports a constructive but qualified view: IAM adoption, customer retention, AI features, and international expansion can support growth, while margin investment and execution remain important tests.
Earnings scorecard
Reported versus consensusMarket reaction
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What changed
IAM traction became more visible, with deal volume reported at 10x quarter over quarter, global availability expanding, and AI models deployed in five major markets. Revenue and billings growth rebounded, while operating efficiency improved despite cloud migration costs.
Guidance delta
Management maintained FY2025 guidance, reflecting 7% revenue growth and stable margins.
Key takeaways
- Management said revenue and billings growth rebounded to 8% and 9% year over year, respectively.
- Dollar net retention reached 100%, while IAM deal volume increased 10x quarter over quarter.
- Management highlighted global IAM expansion, AI features, and continued free-cash-flow-supported buybacks.
Management priorities
- Expand IAM through department-level and enterprise-wide deployments
- Broaden AI models and compliance features across more geographies
- Enhance developer tools, partner integrations, and self-serve digital sales
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Analyst 52W Price Targets
Latest persisted target per named analyst; persisted current price from FN2's market snapshot as of Oct 25, 2026. Not an FN2 forecast.
Firm-level rating actions
FMP grade actions identify the grading firm, not a named analyst.
| Firm | Rating | Prior rating | Action | Date |
|---|---|---|---|---|
| Wells Fargo | Equal Weight | Equal Weight | Maintain | Sep 4, 2026 |
| UBS | Neutral | Neutral | Maintain | Sep 4, 2026 |
| RBC Capital | Sector Perform | Sector Perform | Maintain | Sep 4, 2026 |
| Piper Sandler | Neutral | Neutral | Maintain | Sep 4, 2026 |
| Needham | Hold | Hold | Maintain | Sep 4, 2026 |
| Morgan Stanley | Equal Weight | Equal Weight | Maintain | Sep 4, 2026 |
| Citizens | Market Outperform | Market Outperform | Maintain | Sep 4, 2026 |
| Citigroup | Neutral | Neutral | Maintain | Sep 4, 2026 |
| BTIG | Buy | Buy | Maintain | Sep 4, 2026 |
| Baird | Neutral | Neutral | Maintain | Sep 4, 2026 |
| B of A Securities | Underperform | Underperform | Maintain | Sep 4, 2026 |
| Wedbush | Neutral | Neutral | Maintain | Jun 5, 2026 |
| Jefferies | Hold | Hold | Maintain | Jun 5, 2026 |
| JP Morgan | Neutral | Neutral | Maintain | Mar 18, 2026 |
| Evercore ISI Group | In Line | In Line | Maintain | Dec 5, 2025 |
| JMP Securities | Market Outperform | Market Outperform | Maintain | Oct 3, 2025 |
| Argus Research | Hold | Hold | Maintain | Sep 8, 2025 |
| William Blair | Outperform | Market Perform | Upgrade | Mar 17, 2025 |
| Citizens Capital Markets | Market Outperform | Market Outperform | Maintain | Mar 14, 2025 |
| HSBC | Reduce | Hold | Downgrade | Dec 6, 2024 |
| Oppenheimer | Perform | Perform | Maintain | Mar 8, 2024 |
| Daiwa Capital | Outperform | Buy | Maintain | Dec 15, 2023 |
| Wolfe Research | Peer Perform | Underperform | Upgrade | Feb 23, 2023 |
| Deutsche Bank | Hold | Hold | Maintain | Dec 4, 2020 |
| Goldman Sachs | Neutral | Neutral | Maintain | Mar 27, 2020 |
| Bank of America | Neutral | Neutral | Maintain | Dec 6, 2019 |
| DA Davidson | Buy | Buy | Maintain | Oct 17, 2019 |
| Citi | Buy | Buy | Maintain | Sep 6, 2019 |
Named analyst price targets
Upside is calculated against the persisted current price $85.27. FMP does not supply a rating on these named-analyst rows.
| Firm | Analyst | 52W target | Price when posted | Upside | Date |
|---|---|---|---|---|---|
| UBS | Analyst unavailable | $70 | $65.82 | -17.9% | Sep 4, 2026 |
| Piper Sandler | Rob Owens | $75 | $65.97 | -12.0% | Sep 4, 2026 |
| Robert W. Baird | William Power | $72 | $65.97 | -15.6% | Sep 4, 2026 |
| Morgan Stanley | Josh Baer | $75 | $65.97 | -12.0% | Sep 4, 2026 |
| Wells Fargo | Michael Turrin | $60 | $65.97 | -29.6% | Sep 4, 2026 |
| Evercore ISI | Kirk Materne | $65 | $65.97 | -23.8% | Sep 4, 2026 |
| BTIG | Analyst unavailable | $75 | $64.64 | -12.0% | Sep 2, 2026 |
| Wedbush | Analyst unavailable | $58 | $47.18 | -32.0% | Jun 5, 2026 |
| UBS | Analyst unavailable | $60 | $50.94 | -29.6% | Jun 5, 2026 |
| Wells Fargo | Michael Turrin | $55 | $50.94 | -35.5% | Jun 5, 2026 |
| Jefferies | Brent Thill | $45 | $44.48 | -47.2% | Feb 23, 2026 |
| BTIG | Analyst unavailable | $70 | $45.21 | -17.9% | Feb 18, 2026 |
| HSBC | Analyst unavailable | $53 | $43.74 | -37.8% | Feb 13, 2026 |
| RBC Capital | Analyst unavailable | $70 | $64.85 | -17.9% | Jan 5, 2026 |
| BTIG | Allan Verkhovski | $88 | $67.58 | +3.2% | Dec 16, 2025 |
| Evercore ISI | Analyst unavailable | $80 | $66.08 | -6.2% | Dec 5, 2025 |
| UBS | Karl Keirstead | $75 | $66.48 | -12.0% | Dec 5, 2025 |
| RBC Capital | Rishi Jaluria | $95 | $66.66 | +11.4% | Dec 5, 2025 |
| Wedbush | Daniel Ives | $75 | $71.1 | -12.0% | Dec 5, 2025 |
| Robert W. Baird | Analyst unavailable | $75 | $71.1 | -12.0% | Dec 5, 2025 |
| Wells Fargo | Analyst unavailable | $75 | $71.1 | -12.0% | Dec 5, 2025 |
| UBS | Analyst unavailable | $95 | $79.86 | +11.4% | Sep 5, 2025 |
| Evercore ISI | Kirk Materne | $92 | $79.86 | +7.9% | Sep 5, 2025 |
| Robert W. Baird | Analyst unavailable | $93 | $85.76 | +9.1% | Mar 14, 2025 |
| Piper Sandler | Rob Owens | $60 | $56.93 | -29.6% | Sep 6, 2024 |
| Robert W. Baird | William Power | $59 | $56.93 | -30.8% | Sep 6, 2024 |
| Citigroup | Tyler Radke | $87 | $56.93 | +2.0% | Sep 6, 2024 |
| UBS | Karl Keirstead | $56 | $52.05 | -34.3% | Jun 7, 2024 |
| Morgan Stanley | Josh Baer | $62 | $54.6 | -27.3% | Jun 7, 2024 |
| Robert W. Baird | William Power | $55 | $54.6 | -35.5% | Jun 7, 2024 |
| RBC Capital | Rishi Jaluria | $52 | $54.6 | -39.0% | Jun 7, 2024 |
| UBS | Karl Keirstead | $62 | $59.48 | -27.3% | Apr 12, 2024 |
| Evercore ISI | Kirk Materne | $60 | $59.48 | -29.6% | Apr 12, 2024 |
| Morgan Stanley | Josh Baer | $64 | $62.65 | -24.9% | Jan 16, 2024 |
| Wedbush | Daniel Ives | $67 | $50.61 | -21.4% | Sep 8, 2023 |
| JMP Securities | Patrick Walravens | $84 | $51.9 | -1.5% | Mar 10, 2023 |
| Jefferies | Analyst unavailable | $70 | $56.27 | -17.9% | Jan 5, 2023 |
| Piper Sandler | Analyst unavailable | $55 | $56.27 | -35.5% | Jan 5, 2023 |
| Citigroup | Analyst unavailable | $72 | $52.05 | -15.6% | Dec 12, 2022 |
| Piper Sandler | Rob Owens | $48.7 | $43.75 | -42.9% | Dec 9, 2022 |
| Piper Sandler | Analyst unavailable | $50 | $43.75 | -41.4% | Dec 9, 2022 |
| Citigroup | Analyst unavailable | $59 | $41.82 | -30.8% | Dec 6, 2022 |
| UBS | Analyst unavailable | $52 | $44.5 | -39.0% | Dec 5, 2022 |
| Jefferies | Analyst unavailable | $50 | $44.56 | -41.4% | Nov 30, 2022 |
| Morgan Stanley | Josh Baer | $47 | $51.56 | -44.9% | Oct 3, 2022 |
| RBC Capital | Rishi Jaluria | $55 | $55 | -35.5% | Sep 29, 2022 |
| Wolfe Research | Analyst unavailable | $53 | $64.04 | -37.8% | Sep 12, 2022 |
| Morgan Stanley | Keith Weiss | $73 | $62.37 | -14.4% | Sep 9, 2022 |
| Wedbush | Analyst unavailable | $55 | $63.61 | -35.5% | Sep 9, 2022 |
| Citigroup | Analyst unavailable | $68 | $55.14 | -20.3% | Sep 8, 2022 |
| RBC Capital | Rishi Jaluria | $65 | $65.92 | -23.8% | Aug 22, 2022 |
| Piper Sandler | Rob Owens | $54 | $67.66 | -36.7% | Jul 20, 2022 |
| JMP Securities | Patrick Walravens | $151 | $61.22 | +77.1% | Jul 2, 2022 |
| Wolfe Research | Alex Zukin | $50 | $58.68 | -41.4% | Jun 13, 2022 |
| Citigroup | Analyst unavailable | $90 | $87.36 | +5.5% | Jun 10, 2022 |
| Wells Fargo | Analyst unavailable | $63 | $87.36 | -26.1% | Jun 10, 2022 |
| Citigroup | Tyler Radke | $90 | $65.93 | +5.5% | Jun 10, 2022 |
| Bank of America Securities | Bradley Sills | $72 | $65.93 | -15.6% | Jun 10, 2022 |
| Bank of America Securities | Bradley Sills | $72 | $87.36 | -15.6% | Jun 10, 2022 |
| Bank of America Securities | Bradley Sills | $72 | $87.36 | -15.6% | Jun 10, 2022 |
| Wells Fargo | Michael Turrin | $63 | $65.93 | -26.1% | Jun 10, 2022 |
| RBC Capital | Rishi Jaluria | $80 | $65.93 | -6.2% | Jun 10, 2022 |
| Wedbush | Daniel Ives | $60 | $83.29 | -29.6% | May 3, 2022 |
| Robert W. Baird | William Power | $105 | $101.71 | +23.1% | Apr 11, 2022 |
| UBS | Karl Keirstead | $85 | $75.01 | -0.3% | Mar 11, 2022 |
| J.P. Morgan | Sterling Auty | $94 | $75.01 | +10.2% | Mar 11, 2022 |
| Evercore ISI | Kirk Materne | $100 | $75.01 | +17.3% | Mar 11, 2022 |
| FBN Securities | Shebly Seyrafi | $95 | $75.01 | +11.4% | Mar 11, 2022 |
| Citigroup | Tyler Radke | $137 | $91.98 | +60.7% | Mar 8, 2022 |
| Bank of America Securities | Bradley Sills | $360 | $310.05 | +322.2% | Sep 3, 2021 |
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Start freeCompany context
Snapshot as of publicationDocuSign, Inc. is a global provider of electronic signature software, operating both within the United States and internationally. The company's core offering is an e-signature solution that empowers businesses to digitally prepare, execute, finalize, and manage various agreements. Beyond its foundational e-signature service, DocuSign offers an extensive suite of tools for digital agreement management. This includes Contract Lifecycle Management (CLM) to streamline agreement workflows, and Insights, which leverages artificial intelligence to analyze agreements based on legal concepts and clauses. For Salesforce users, there's Gen, enabling sales teams to quickly generate agreements, and Negotiate, providing functionalities like approvals, document comparisons, and version control. Customers can also utilize Analyzer to comprehend documents before signing, and the advanced CLM+ for AI-driven contract lifecycle management.…
Historical context
All DOCU earningsTechnology peers this season
Latest reports in the same sector| Company | Quarter | EPS surprise | Market move | Headline |
|---|---|---|---|---|
| INFY Infosys Limited | FY2027 Q2 · Calendar Q4 2026 | -4.8% | -6.6% | Infosys trims growth outlook as AI revenue and deal wins accelerate |
| SSNC SS&C Technologies Holdings, Inc. | FY2026 Q3 · Calendar Q4 2026 | +0.6% | +2.8% | SS&C raises 2026 outlook as AI and tokenization support growth |
| ROP Roper Technologies, Inc. | FY2026 Q3 · Calendar Q4 2026 | +1.7% | +9.7% | Roper raises DEPS outlook as AI adoption expands across portfolio |
| VRSN VeriSign, Inc. | FY2026 Q3 · Calendar Q4 2026 | -2.0% | -0.9% | VeriSign reports record registrations as renewal mix becomes a key watchpoint |
| TTMI TTM Technologies, Inc. | FY2026 Q3 · Calendar Q4 2026 | +16.8% | -27.7% | TTM Technologies Q3: Record Growth, Higher Investment, More Deal Risk |
| NOK Nokia Oyj | FY2026 Q3 · Calendar Q4 2026 | +25.0% | -14.8% | Nokia Q3: AI and cloud growth lifts margins as cash flow stays negative |
Latest beats and misses
Who reports nextBeat on EPS
- FCNCAFY2026 Q3 · October 23, 2026+19.9% EPS+8.2% move
- FCNCNFY2026 Q3 · October 23, 2026+19.9% EPS+0.2% move
- FCNCOFY2026 Q3 · October 23, 2026+19.9% EPS+1.0% move
- FCNCPFY2026 Q3 · October 23, 2026+19.9% EPS+1.0% move
- RDYFY2027 Q2 · October 23, 2026+24.0% EPS-0.2% move
- SLBFY2026 Q3 · October 23, 2026+3.7% EPS+7.1% move
Missed on EPS
- INFYFY2027 Q2 · October 23, 2026-4.8% EPS-6.6% move
- BBDFY2026 Q3 · October 22, 2026-7.7% EPS+3.0% move
- SNAFY2026 Q3 · October 22, 2026-5.9% EPS-3.4% move
- SPOTFY2026 Q3 · October 22, 2026-11.6% EPS+11.1% move
- VRSNFY2026 Q3 · October 22, 2026-2.0% EPS-0.9% move
- HBANMFY2026 Q3 · October 22, 2026-5.3% EPS+0.5% move
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Sources
- Earnings call transcript and parsed analysis · 2026-05-11T10:29:34.698584+00:00
- FN2 earnings calendar · 2024-11-21T00:04:18.285229+00:00
- Polygon adjusted daily market bars · 2026-10-25T17:50:42.587669+00:00
- Financial Modeling Prep analyst price-target consensus and quote snapshot · 2026-10-25T17:50:42.584952+00:00
Methodology
Reported and consensus figures come from FN2's earnings event records. Market reaction and volume are calculated from daily adjusted bars around the event; abnormal move subtracts the SPY move over the same window.
Analyst target low, average, and high values are derived at request time from each named analyst's latest persisted FMP target. The current-price marker comes from FN2's persisted market snapshot. They are sell-side estimates, not an FN2 valuation or recommendation.
Transcript intelligence is a structured synthesis of the current and prior earnings-call analyses. Missing values stay missing and are never estimated.
By FN2 Research · Updated · As of 2026-10-25. For educational purposes only; not investment advice.