JD.com, Inc. · JD · FY2025 Q4 · Calendar Q1 2026

JD.com Q4: Retail Margin Expands to 4.6% Even as Revenue Growth Slows

Management expressed confidence in 2026: revenue growth decelerated sharply to +2% YoY in Q4 on a high electronics base, but margin expansion persisted (JD Retail operating margin up 52bps to 4.6% for the year), active customers grew 30% YoY past 700 million, and new businesses (food delivery, Jingxi, Joybuy) surged 201% YoY. The bull case rests on continued user momentum, high-margin advertising/marketplace growth, and controlled reduction of food-delivery investment while funding overseas and Jingxi expansion. The market reflected this: JD rose ~0.9% on the event session versus a -0.6% benchmark move and drifted +11.7% afterward, with volume ~3.1x baseline. Offsets include high-base electronics weakness, rising memory-chip costs, and regulatory scrutiny of food delivery.

Reported Before market openNASDAQConsumer Cyclical $37.22B market cap
100quality score

Earnings scorecard

Reported versus consensus
Reported EPS $0.08 Consensus $0.07
EPS surprise +14.3% Reported versus consensus
Reported revenue $50.36B Consensus $50.26B
Revenue surprise +0.2% Reported versus consensus

Market reaction

prior-close to event-session close
Stock move +0.3% Event window
SPY move -0.6% Same window
Abnormal move +0.8% Stock minus SPY
Volume 3.1× Versus trailing sessions
Subsequent drift +11.7% Up to 20 sessions
JDSPY benchmark

Ask FN2 about JD FY2025 Q4

Transcript, numbers and history already loaded

Free account. Your question opens in FN2 with this report's transcript and numbers attached.

Transcript intelligence

What changed

Top-line growth slowed from +15% YoY in Q3 to +2% YoY in Q4 on a high electronics base, yet the mix shift continued to favor margin: JD Retail full-year operating margin rose 52bps to 4.6%, active customers grew 30% YoY, and new-business revenue jumped 201% YoY. Management signaled a pivot toward controlling food-delivery losses and redeploying capital to Jingxi and the European Joybuy rollout.

Guidance delta

Maintained. Management kept a confident 2026 outlook, forecasting continued user growth and margin expansion while planning to reduce JD Food Delivery investment in favor of incrementally funding Jingxi and the overseas Joybuy rollout. No numeric range was issued for the quarter.

Key takeaways

  • Active customers grew 30% YoY in Q4, exceeding 700 million annual active users.
  • JD Retail operating margin expanded 52 basis points to 4.6% for the full year.
  • Advertising and marketplace revenues rose 15-19% YoY, driven by AI-powered ad solutions.
  • New business revenue surged 201% YoY in Q4, with food delivery, Jingxi and international leading growth.
  • AI integration across supply chain, search, recommendation and logistics is a stated strategic priority.

Management priorities

  • Maintain user growth and increase shopping frequency through 2026
  • Reduce investment in JD Food Delivery while improving scale and profitability
  • Incrementally increase investment in Jingxi and the overseas Joybuy business
  • Expand AI applications across sourcing, pricing, inventory and fulfillment
  • Continue shareholder returns through dividends and share buybacks

Follow JD with an agent that reads every filing, transcript, and price print. Free to start.

Try FN2 free

Earnings History

Estimate Beat Miss Match
JD EPS earnings history estimate and actual scatter chart 9 reported fiscal quarters and 4 future estimate-only quarters. Q4 '23 estimate $0.65 Q4 '23 actual $0.75, beat Q1 '24 estimate $0.63 Q1 '24 actual $0.78, beat Q2 '24 estimate $0.86 Q2 '24 actual $1.29, beat Q2 '25 estimate $0.50 Q2 '25 actual $0.69, beat Q3 '25 estimate $0.46 Q3 '25 actual $0.52, beat Q4 '25 estimate $0.07 Q4 '25 actual $0.08, match Q1 '26 estimate $0.57 Q1 '26 actual $0.74, beat Q2 '26 estimate $0.86 Q2 '26 actual $0.93, beat Q3 '26 estimate $6.48 Q4 '26 estimate $4.83 Q1 '27 estimate $7.41 Q2 '27 estimate $8.22
Show 1 more >

Analyst Consensus ?

ConsensusBuy44 ratings
Bullish3272.7%
Neutral1125.0%
Bearish12.3%

1 unmapped firm rating excluded from the percentages.

Analyst 52W Price Targets

$26.51Current
$22Low
$55.69Average
$123High

Latest persisted target per named analyst; persisted current price from FN2's market snapshot as of Sep 26, 2026. Not an FN2 forecast.

Firm-level rating actions

FMP grade actions identify the grading firm, not a named analyst.

FirmRatingPrior ratingActionDate
Susquehanna Neutral NeutralMaintainAug 17, 2026
Barclays Overweight OverweightMaintainJul 15, 2026
Daiwa Capital Hold BuyDowngradeJun 24, 2026
Bernstein Outperform OutperformMaintainMay 13, 2026
Benchmark Buy BuyMaintainMay 13, 2026
Citigroup Buy BuyMaintainApr 14, 2026
B of A Securities Buy BuyMaintainJan 26, 2026
Freedom Broker Buy BuyMaintainJan 7, 2026
UBS Buy BuyMaintainJul 10, 2025
Morgan Stanley Equal Weight Equal WeightMaintainJul 10, 2025
JP Morgan Overweight OverweightMaintainMay 27, 2025
Mizuho Outperform OutperformMaintainMay 14, 2025
Macquarie Neutral OutperformDowngradeApr 23, 2025
Loop Capital Buy HoldUpgradeOct 21, 2024
HSBC Buy BuyMaintainMar 7, 2024
Goldman Sachs Buy BuyMaintainOct 25, 2023
Atlantic Equities Overweight OverweightMaintainJan 11, 2022
DZ Bank Sell BuyDowngradeJul 27, 2021
Stifel Buy BuyMaintainMay 12, 2021
CFRA Buy BuyMaintainMay 19, 2020
Nomura Buy BuyMaintainMay 18, 2020
China Renaissance Buy HoldUpgradeMar 3, 2020
UOB Kay Hian Buy HoldUpgradeNov 18, 2019
Vertical Group Buy BuyMaintainOct 22, 2019
86 Research Buy HoldUpgradeOct 11, 2019
Jefferies Buy BuyMaintainAug 5, 2019
CICC Buy HoldUpgradeMay 13, 2019
CLSA Outperform UnderperformUpgradeMar 1, 2019
MKM Partners Buy BuyMaintainDec 7, 2018
Keybanc Sector Weight OverweightDowngradeOct 29, 2018
Stifel Nicolaus Buy BuyMaintainAug 17, 2018
Wells Fargo Outperform OutperformMaintainNov 14, 2017
Bank of America Buy NeutralUpgradeMar 2, 2017
Evercore ISI Group Buy BuyMaintainDec 20, 2016
TH Capital Hold BuyDowngradeAug 8, 2016
T.H. Capital Hold BuyDowngradeAug 8, 2016
Credit Suisse Neutral OutperformDowngradeMay 10, 2016
SunTrust Robinson Humphrey Buy BuyMaintainMay 11, 2015
Oppenheimer Outperform OutperformMaintainMay 4, 2015
Summit Research Partners Hold HoldMaintainApr 20, 2015
William Blair Outperform Market PerformUpgradeMar 17, 2015
Deutsche Bank Hold HoldMaintainOct 30, 2014
Brean Capital Buy BuyMaintainSep 10, 2014
PiperJaffray Neutral NeutralMaintainJul 1, 2014
Cowen & Co. Perform Market PerformMaintainJul 1, 2014
Show less

Named analyst price targets

Upside is calculated against the persisted current price $26.51. FMP does not supply a rating on these named-analyst rows.

FirmAnalyst52W targetPrice when postedUpsideDate
Arete ResearchAnalyst unavailable$30$28.26 +13.2%Sep 7, 2026
Mizuho SecuritiesWei Fang$39$29.3 +47.1%Aug 14, 2026
MacquarieAnalyst unavailable$37$28.97 +39.6%Jul 13, 2026
DaiwaAnalyst unavailable$27$26.26 +1.8%Jun 23, 2026
SusquehannaShyam Patil$35$33.16 +32.0%May 14, 2026
BarclaysAnalyst unavailable$43$33.77 +62.2%May 14, 2026
BernsteinRobin Zhu$40$31.49 +50.9%May 13, 2026
Arete ResearchAnalyst unavailable$37$31.85 +39.6%Apr 17, 2026
BernsteinRobin Zhu$36$31.47 +35.8%Apr 16, 2026
MacquarieAnalyst unavailable$35$31.25 +32.0%Apr 14, 2026
SusquehannaAnalyst unavailable$30$27.47 +13.2%Mar 9, 2026
UBSAnalyst unavailable$33$25.47 +24.5%Mar 5, 2026
Morgan StanleyEddy Wang$22$25.47 -17.0%Mar 5, 2026
MacquarieEllie Jiang$25$25.47 -5.7%Mar 5, 2026
HSBCPeishan Wang$37$29.4 +39.6%Dec 29, 2025
Arete ResearchAnalyst unavailable$32$29.92 +20.7%Dec 9, 2025
BernsteinRobin Zhu$38$29.75 +43.3%Nov 14, 2025
Mizuho SecuritiesWei Fang$41$32.83 +54.7%Oct 22, 2025
Arete ResearchAnalyst unavailable$41$35.17 +54.7%Sep 26, 2025
Mizuho SecuritiesWei Fang$48$36.05 +81.1%May 14, 2025
Morgan StanleyEddy Wang$39$37.25 +47.1%May 13, 2025
SusquehannaAnalyst unavailable$45$40.37 +69.7%Mar 12, 2025
Mizuho SecuritiesAnalyst unavailable$50$42.29 +88.6%Mar 7, 2025
UBSAnalyst unavailable$51$42.29 +92.4%Mar 7, 2025
BarclaysAnalyst unavailable$55$41.9 +107.5%Feb 28, 2025
BernsteinRobin Zhu$46$37.18 +73.5%Dec 9, 2024
Loop Capital MarketsRob Sanderson$48$39.98 +81.1%Oct 21, 2024
JefferiesThomas Chong$54$43.83 +103.7%Oct 14, 2024
Morgan StanleyEddy Wang$28$26.54 +5.6%Aug 27, 2024
CitigroupAlicia Yap$41$26.3 +54.7%Aug 21, 2024
CitigroupAlicia Yap$42$27.18 +58.4%Aug 15, 2024
Loop Capital MarketsRob Sanderson$31$28.02 +16.9%Jun 21, 2024
Mizuho SecuritiesJames Lee$40$34.27 +50.9%May 17, 2024
UBSJerry Liu$40$34.27 +50.9%May 17, 2024
BarclaysGregory Zhao$41$34.27 +54.7%May 17, 2024
MacquarieEllie Jiang$40$34.27 +50.9%May 17, 2024
Loop Capital MarketsRob Sanderson$35$33.69 +32.0%May 13, 2024
Morgan StanleyEddy Wang$25$25.01 -5.7%Apr 19, 2024
Morgan StanleyEddy Wang$27$25.48 +1.8%Apr 18, 2024
SusquehannaShyam Patil$38$33.27 +43.3%Aug 31, 2023
Morgan StanleyEddy Wang$55$36.96 +107.5%Oct 28, 2022
Mizuho SecuritiesJames Lee$90$56.66 +239.5%Sep 19, 2022
Morgan StanleyEddy Wang$80$51.16 +201.8%May 18, 2022
CitigroupAlicia Yap$97$52.04 +265.9%Apr 23, 2022
Morgan StanleyEddy Wang$85$58.69 +220.6%Mar 8, 2022
MacquarieEllie Jiang$112$78.09 +322.5%Dec 7, 2021
SusquehannaShyam Patil$95$89.36 +258.4%Nov 24, 2021
Benchmark Co.Fawne Jiang$117$91.55 +341.3%Nov 19, 2021
CLSAElinor Leung$108$91.55 +307.4%Nov 19, 2021
Credit SuisseKenneth Fong$120$91.55 +352.7%Nov 19, 2021
Goldman SachsRonald Keung$123$84.2 +364.0%Nov 11, 2021
Loop Capital MarketsRob Sanderson$115$80.17 +333.8%Sep 13, 2021
DZ BANK AGManuel Muhl$62$64.77 +133.9%Jul 27, 2021
China Renaissance Securities (US) Inc.Ella Ji$96$74.9 +262.1%Jun 24, 2021
DaiwaJohn Choi$110$78.12 +314.9%Apr 14, 2021
Show less

Track every rating change on JD the moment it posts. Free to start.

Start free

Company context

Snapshot as of publication

JD.com, Inc. is a prominent technology and service provider based in the People's Republic of China, distinguished by its robust, supply chain-centric operations. The company's retail segment offers a comprehensive array of products. This includes computing devices, communication equipment, and various consumer electronics, alongside a broad selection of home appliances. Beyond these, JD.com provides an extensive general merchandise category, covering everything from groceries (food, beverages, fresh produce) and daily essentials (baby and maternity items, furniture, household goods, personal care, cosmetics, pharmaceuticals, health products) to specialized goods (industrial products, books, automotive accessories, apparel, footwear, bags, and jewelry).…

Historical context

All JD earnings

Consumer Cyclical peers this season

Latest reports in the same sector

Latest beats and misses

Who reports next

Get the JD recap when the next report posts

One email per quarter with the scorecard, the market reaction and what changed on the call. No account needed.

Sources

  1. Earnings call transcript and parsed analysis · 2026-05-11T10:29:34.698584+00:00
  2. FN2 earnings calendar · 2026-07-26T00:37:12.209961+00:00
  3. Polygon adjusted daily market bars · 2026-09-26T02:10:58.341280+00:00
  4. Financial Modeling Prep analyst price-target consensus and quote snapshot · 2026-09-26T02:10:58.338348+00:00

Methodology

Reported and consensus figures come from FN2's earnings event records. Market reaction and volume are calculated from daily adjusted bars around the event; abnormal move subtracts the SPY move over the same window.

Analyst target low, average, and high values are derived at request time from each named analyst's latest persisted FMP target. The current-price marker comes from FN2's persisted market snapshot. They are sell-side estimates, not an FN2 valuation or recommendation.

Transcript intelligence is a structured synthesis of the current and prior earnings-call analyses. Missing values stay missing and are never estimated.

By FN2 Research · Updated · As of 2026-09-26. For educational purposes only; not investment advice.