Citizens Financial Group, Inc. · CFG · FY2024 Q1 · Calendar Q2 2024

Citizens Financial: Stable NIM, private-bank momentum, guidance maintained

The quarter supports a cautiously constructive view: stable NIM, private-bank deposit growth, and capital-markets recovery provide potential earnings support, but credit, funding-cost, and loan-demand risks remain material.

Reported Before market openNYSEFinancial Services $26.43B market cap
100quality score

Earnings scorecard

Reported versus consensus
Reported EPS $0.65 Consensus $0.74
EPS surprise -12.2% Reported versus consensus
Reported revenue $3.17B Consensus $1.96B
Revenue surprise +61.7% Reported versus consensus

Market reaction

prior-close to event-session close
Stock move +1.9% Event window
SPY move -0.6% Same window
Abnormal move +2.5% Stock minus SPY
Volume 1.3× Versus trailing sessions
Subsequent drift +11.6% Up to 20 sessions
CFGSPY benchmark

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Transcript intelligence

What changed

Relative to the prior analysis, the private bank had expanded to $2.4 billion of deposits, deposit migration had slowed with DDA share stabilized at 21%, and management emphasized resumed buybacks, non-core runoff, and balance-sheet positioning.

Guidance delta

Management maintained FY2024 guidance. The analysis says NII is expected to decline 6–9%, with medium-term NIM improvement to 3.25–3.40%.

Key takeaways

  • Q1 performance showed stable NIM, fee growth, and flat expenses.
  • The private bank held $2.4 billion in deposits and is expanding geographically.
  • Management highlighted strong capital and liquidity, including a 10.6% CET1 ratio and 120% LCR.
  • Capital deployment emphasizes organic growth, selective talent lift-outs, and modest M&A.
  • The main watchpoints are office-portfolio credit, loan demand, deposit costs, and capital-markets activity.

Management priorities

  • Continue building the bank-owned private bank and open additional offices.
  • Scale the Clarfeld wealth-management platform and add talent lift-outs.
  • Maintain share repurchases with flexibility based on loan growth and capital needs.
  • Shorten securities-book duration and add pay-fixed swaps for downside protection.
  • Use the deposit franchise to fund growth while keeping expense growth muted.

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Earnings History

Estimate Beat Miss Match
CFG REVENUE earnings history estimate and actual scatter chart 9 reported fiscal quarters and 4 future estimate-only quarters. Q4 '23 estimate $2B Q4 '23 actual $2B, miss Q1 '24 estimate $2B Q1 '24 actual $3B, beat Q2 '24 estimate $2B Q2 '24 actual $3B, beat Q2 '25 estimate $2B Q2 '25 actual $2B, beat Q3 '25 estimate $2B Q3 '25 actual $2B, beat Q4 '25 estimate $2B Q4 '25 actual $2B, beat Q1 '26 estimate $2B Q1 '26 actual $2B, beat Q2 '26 estimate $2B Q2 '26 actual $2B, beat Q3 '26 estimate $2B Q3 '26 actual $2B, miss Q4 '26 estimate $2B Q1 '27 estimate $2B Q2 '27 estimate $2B Q3 '27 estimate $3B
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Analyst Consensus ?

ConsensusBuy38 ratings
Bullish3079.0%
Neutral718.4%
Bearish12.6%

Analyst 52W Price Targets

$63.89Current
$33Low
$64.6Average
$90High

Latest persisted target per named analyst; persisted current price from FN2's market snapshot as of Oct 20, 2026. Not an FN2 forecast.

Firm-level rating actions

FMP grade actions identify the grading firm, not a named analyst.

FirmRatingPrior ratingActionDate
Cantor Fitzgerald Overweight OverweightMaintainOct 14, 2026
UBS Buy BuyMaintainOct 5, 2026
JP Morgan Overweight OverweightMaintainOct 2, 2026
Evercore ISI Group Outperform OutperformMaintainOct 1, 2026
Morgan Stanley Overweight OverweightMaintainSep 28, 2026
Show 33 more rating actions

Named analyst price targets

Upside is calculated against the persisted current price $63.89. FMP does not supply a rating on these named-analyst rows.

FirmAnalyst52W targetPrice when postedUpsideDate
D.A. DavidsonPeter Winter$82$63.18 +28.3%Oct 19, 2026
RBC CapitalAnalyst unavailable$74$63.18 +15.8%Oct 19, 2026
Morgan StanleyAnalyst unavailable$87$63.06 +36.2%Oct 19, 2026
Cantor FitzgeraldDave Rochester$78$63.3 +22.1%Oct 14, 2026
Raymond JamesAnalyst unavailable$77$64.09 +20.5%Oct 6, 2026
See 75 more

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Company context

Snapshot as of publication

Citizens Financial Group, Inc. (CFG) functions as the holding company for Citizens Bank, National Association, a major financial institution offering a comprehensive suite of retail and commercial banking solutions across the United States. It serves a broad spectrum of clients, from individual consumers and small enterprises to large corporations and various institutions. Its business is segmented into two primary divisions: Consumer Banking and Commercial Banking. The Consumer Banking division delivers a robust array of products, encompassing deposit accounts, mortgage and home equity lending, credit cards, and business loans for smaller entities. It also provides wealth management, investment services, and specialized financing for areas like auto, education, and point-of-sale purchases, alongside digital deposit solutions. Clients engage with this segment through contact centers and its advanced online and mobile banking platforms.…

Historical context

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Sources

  1. Earnings call transcript and parsed analysis · 2026-05-11T10:29:34.698584+00:00
  2. FN2 earnings calendar · 2024-11-11T06:39:45.180704+00:00
  3. Polygon adjusted daily market bars · 2026-10-20T13:10:43.635890+00:00
  4. Financial Modeling Prep analyst price-target consensus and quote snapshot · 2026-10-20T13:10:43.633084+00:00

Methodology

Reported and consensus figures come from FN2's earnings event records. Market reaction and volume are calculated from daily adjusted bars around the event; abnormal move subtracts the SPY move over the same window.

Analyst target low, average, and high values are derived at request time from each named analyst's latest persisted FMP target. The current-price marker comes from FN2's persisted market snapshot. They are sell-side estimates, not an FN2 valuation or recommendation.

Transcript intelligence is a structured synthesis of the current and prior earnings-call analyses. Missing values stay missing and are never estimated.

By FN2 Research · Updated · As of 2026-10-20. For educational purposes only; not investment advice.